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Sign-in log

Every sign-in, sign-out and failed sign-in, with time, IP address and browser.

What this page is for

See who signed in and out, when and from where, and spot failed attempts that could mean someone is trying to guess a password.

Who can use it

See the sign-in log and Delete old sign-in log entries (by default Admin only).

How to

  1. Choose people, what happened, dates or an IP address, then select Show. Person and What each take one or more choices (type in the search box to find a person among many); nothing ticked means all.
  2. Hover over a browser entry to read it in full.
  3. To delete old entries, enter a number of days (30 or more) and select Delete old entries.

Fields and columns

Field Meaning
Time In your organisation's timezone.
Person The user, or the email typed when it doesn't belong to anyone.
What Signed in, Signed out, Wrong password or unknown email, Wrong two-step code.
IP address Where the request came from.
Browser The browser and device the person used.

Statuses and automation

Entries older than the retention setting are deleted every night. Sign-ins also count in the monthly performance score when that rule is on.

Settings that change this page

Admin → Settings → Sign-in log: Keep sign-in log entries for (days). 0 keeps them for ever.

FAQs

Can I sign someone out remotely? Not yet. Reset their password from their user page to stop them.

Troubleshooting

Problem What to do
Many failed attempts from one IP Check the person's password is strong and turn on two-step sign-in.

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