What this page is for
Set the prices your staff charge when they add bookings by hand. The booking form then offers a Suggested price worked out from these rates, and asks for a reason when someone charges less.
Who can use it
- View rates opens the page and shows the suggested price on the booking form.
- Change rates and discounts adds, edits and deletes rates (by default Admin and Finance).
- Give discounts above the approval limit lets someone save a booking priced further below the suggestion than the limit allows.
- The module is part of the Front desk and buildings package.
How to set up rates
- Add a Daily rate for All units (or per unit type) as the starting price.
- Optionally add a Weekend rate, Seasonal rates (with dates, nights of the week, minimum nights and priority), a Monthly rate for long stays, and an Extra guest charge.
- Add length-of-stay discounts, e.g. 7+ nights 10% off.
- Check with Try a price.
How the suggested price is worked out
For each night: a seasonal rate covering the night (highest priority wins), otherwise the weekend rate on weekend nights, otherwise the daily rate. The most specific rate wins: a unit's own rate beats its unit type's, which beats the all-units rate. Guests above the included number add the extra-guest charge per night. Stays at least as long as the long-stay threshold use the monthly rate (monthly x 12 / 365 per night). Then the best length-of-stay discount is taken off.
Fields and columns
| Field | What it means | Rules |
|---|---|---|
| Kind | Daily, weekend, monthly, seasonal or extra guest | Required. |
| Unit / Unit type | What the rate applies to; empty = all units | A unit choice overrides the unit type. |
| Amount, Currency | Price per night (per month for monthly) | The currency must match the unit's currency to be used. |
| From, To | Dates of a seasonal rate (inclusive) | Required for seasonal rates. |
| Only on these nights | Weekdays the seasonal rate applies to | Empty = every night. |
| Minimum nights | Minimum stay when the seasonal rate applies to the first night | Optional. |
| Priority | Which overlapping seasonal rate wins | Higher wins. |
| In use | Unticked rates are ignored |
Statuses and automation
- On the booking form, select Calculate, then Use this price to fill in the gross and nightly rate.
- Saving a booking below the suggested price needs a reason; above the approval limit it needs the approval permission. The reason is recorded in the booking's history.
- Moving a stay on the multi-calendar does not change its price.
Settings that change this page
Weekend nights, Guests included in the rate and Discounts above this need approval in Module settings. Unit types in Master data.
FAQs
Can a corporate client have its own rate? Yes, when Contracts and CRM is on, rates can be tied to a corporate account.
Troubleshooting
| Problem | What to do |
|---|---|
| "This unit has no rates yet." | Add a daily or monthly rate in the unit's currency. |
| The suggestion shows MIN_STAY | A seasonal rate needs more nights for that arrival date. |