What this page is for
See how each property did: what guests paid, what platforms and you as manager took, what was spent, the profit, and what is due to the owner. Lock a month when it is checked so nothing in it changes.
Who can use it
See profit and loss (by default Admin, Finance and Viewer). Exporting needs Export profit and loss; locking needs Lock and unlock months.
How to read the report
- Choose the first and last month, the currency, and optionally some properties (none chosen: all properties in operation except the company cost centre).
- Tick Include expenses left out of P&L to see everything you spent.
- Select Show. Select CSV or Excel to download it.
- For a single month, select Lock when the month is checked.
Fields and columns
| Column | Meaning |
|---|---|
| Gross | What guests paid for stays checking in during the period. |
| Platform fees | Commission taken by booking platforms. |
| Net | Gross minus platform fees. |
| Management fee | Your fee per booking, for properties on the "management fee from every booking" rule. |
| Expenses | Approved expenses for the property, without those left out of P&L (unless ticked). |
| Profit | Net minus management fee minus expenses. |
| Due to owner | By the property's payout rule: a share of profit, all the profit after your booking fee, or a fixed monthly rent. |
Statuses and automation
- A stay counts in the month it checks in. Confirmed stays and no-shows count; cancelled stays count only the amount kept; stays waiting for payment or approval and blocked dates don't count.
- Each amount converts at its own month's rate into the report currency. When a rate is missing, the amount is left out and a warning shows.
- Locking a month stops any booking, payment or expense dated in it from being added, changed or deleted, from any screen or import, until it is unlocked.
Settings that change this page
Owner payout rules; Exchange rates; Expense categories (not in P&L).
FAQs
Why does a stay spanning two months count in one? Stays count in their check-in month. Turn on splitting by month in Bookings settings to share them across months.
Why can't I edit an old booking? Its month is locked. Unlock it here first.
Troubleshooting
| Problem | What to do |
|---|---|
| A warning says rates are missing | Add the exchange rates for those months. |
| A property is missing | It is not in operation, is the company cost centre, or you can't see it. Choose it in Properties. |