What this page is for
Your account with the marketplace, line by line, and what is owed either way.
Who can use it
Everyone in a partner's team.
How to
- Read your balance at the top, per currency.
- Read the lines below, newest first.
Fields and columns
| Field | Meaning |
|---|---|
| Owed to you, You owe | Your balance in each currency. |
| Booking | What the guest paid, when the marketplace collects it. |
| Commission | The marketplace's commission (a minus amount). |
| Commission returned, Refund to guest | After a change or cancellation. |
| Payout | Money paid to you. |
| Adjustment | A correction, or a commission invoice you paid. |
Statuses and automation
When the marketplace collects guests' money, you are paid for each stay after the guest checks in, in the next payout. When you collect it, the marketplace invoices you its commission.
Settings that change this page
Your payout details under Account and team.
FAQs
When will I be paid? In the marketplace's next payout after your guests check in.
Troubleshooting
| Problem | What to do |
|---|---|
| A payout is missing | Check your payout details are complete, then contact the marketplace team. |