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Owners

The people and companies who own the properties you manage.

What this page is for

Keep a record of each owner, the properties they own, and whether they use the owner portal.

Who can use it

See owners (by default Admin, Finance, Operations and Viewer). Adding and changing needs Add and change owners.

How to find an owner

  1. Search by name or email.
  2. Select a name to open the owner.
  3. Select Add owner to add one.

Fields and columns

Column Meaning
Properties How many properties are linked to the owner.
Portal Whether the owner has signed up to the owner portal.

Statuses and automation

The count of properties without an owner shows above the list.

Settings that change this page

None.

FAQs

Can one property have two owners? Record the co-owners as one owner (for example a family name) and note the split in Notes.

Troubleshooting

Problem What to do
An owner can't see their property in the portal Tick the property on the owner's page.

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