CityLights Help Back to the app
Help centre

Tax rates

The taxes you charge (VAT, service charge, city tax, withholding) and where, when and on what they apply.

What this page is for

Enter the taxes your business charges once; invoices and the booking website use them. CityLights ships no country's rules: you enter your own, or start from an example.

Who can use it

How to add a tax

  1. Select Add tax rate, or start from one of the examples.
  2. Enter the name, code, kind and how it is calculated, then what it applies to and from when.
  3. Select Save.

How to change a rate

Don't edit the old rate. Set its Valid until to the last day, then add a new rate valid from the next day. Older invoices keep the old rate.

Fields and columns

Column Meaning
Name, Code How the tax appears on invoices.
Rate Percentage (with "included" when prices already contain it) or an amount per night, per guest per night or per stay.
Where The country, region or city it applies in; empty = everywhere.
Valid From and until dates. Rows outside today's dates are greyed out.

Statuses and automation

Only rates in use and valid on the date of the stay or invoice are applied.

Settings that change this page

None.

FAQs

What does "included" mean? Your prices already contain the tax; it is shown separately on invoices but not added.

Troubleshooting

Problem What to do
"Enter the amount and its currency for this kind of tax." Amount taxes need an amount and a currency.

Related pages