What this page is for
Compare your channels (Airbnb, Booking.com, your own website, direct, corporate...): which bring revenue, what they cost, how often guests cancel and how far ahead they book.
Who can use it
See operations reports (by default Admin, Operations, Finance, Sales and Viewer).
How to run it
Choose the check-in months, currency and properties, and select Show.
Fields and columns
| Column | Meaning |
|---|---|
| Channel | The booking platform, or how the booking was added. |
| Share of revenue | The channel's revenue as a share of all revenue. |
| Commission | Platform fees. |
| Cancelled | Cancelled stays as a share of all stays. |
| Days booked ahead | Average days from booking to check-in. |
Statuses and automation
By check-in date. Cancelled stays count in the cancellation rate, not in nights or revenue.
Settings that change this page
Master data: Booking platforms.
FAQs
Why is lead time missing? The stays have no booking date, or were entered after check-in. Stays entered after check-in are left out of lead time so they do not pull the average down.
Troubleshooting
| Problem | What to do |
|---|---|
| A channel appears twice | Two platform names are used for the same channel; merge them under Master data. |