What this page is for
If something is not right during your stay, tell us here. Our team is alerted at once and answers on this same page.
How to
- Choose what the problem is about and how bad it is.
- Describe what happened, and add photos if they help.
- Say whether our team may come in while you are out, and if not, when you are there.
- Select Send report. Come back to this page to see our answers, and add a message if needed.
FAQs
Is it an emergency? For fire, gas or a medical emergency, call the local emergency number first, then tell us.
Who sees my photos? Only our team.
How long does the link work? Until a week after your stay.