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Confirm your password

Why CityLights sometimes asks for your password again before a sensitive change.

What this page is for

Before a security-sensitive change, such as turning two-step verification on or off, CityLights asks for your password again. This stops someone who finds your computer unlocked from changing your security settings.

Who can use it

Any signed-in person who starts a sensitive change.

How to confirm

  1. Type your current password.
  2. Select Confirm. You return to what you were doing.

Fields and columns

Field What to enter Rules
Password Your current password Case-sensitive.

Statuses and automation

After you confirm, you won't be asked again for 3 hours in the same session.

Settings that change this page

None.

FAQs

Why again? I just signed in. Sensitive changes always need a fresh confirmation, because the person at the keyboard may not be you.

Troubleshooting

Problem What to do
"The provided password was incorrect." Check Caps Lock and try again. If you forgot it, sign out and use Forgot your password.

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